Keeper Reviews

3.2

/5.0

21 customer reviews

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48 %

reviewers recommend

Keeper

Keeper, known for its password manager and security solutions, is rated 3.2 out of 5. The rating reflects how individuals and businesses view their experience with Keeper. Reviews of Keeper are verified before publication.

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21 Reviews on Keeper

by Tara H.

Sep 10, 2022

Keeper Password Manager is one of the…

Keeper Password Manager is one of the best password managers out there! You can store as many passwords as you want on the free plan and it offers more security then most password managers! I would highly recommend Keeper Security!

by Chad145

Sep 06, 2022

When Keeper works it works

When Keeper works, it works well. But, it doesnt always show up when I'm ready to log in and I cant see how to fix it.

by Dora R551

Sep 05, 2022

Probably excellent service, BUT no Ukrainian localization

Probably excellent service, No Ukrainian localization, BUT there is a Russian one. (which is not cool). I will definitely use this service after adding Ukrainian localization

by Edgar729

Sep 03, 2022

This is a great app!

This is a great app!

by Serenity J.

Sep 02, 2022

Not safe

Not safe. I thought I had been phished when I tried to log in to keeper at a keeper.com rather than keepersecurity domain. Keeper's customer service were so incompetent it took several email back and forths over several hours for them to tell me that keeper.com was not in fact their site, and only later, once I requested that my case be escalated, did they tell me that though keeper.com is not theirs it is also not a phishing site. But in the meantime I had changed all my important passwords and closed Keeper down. How could Keeper not even understand this most basic security concern of their customers? Never ever again

by Chapman031

Aug 28, 2022

My gmail was not on my phone again and…

My gmail was not on my phone again and i forgot is password to login it to my phone

by Beth753

Aug 25, 2022

Terrible software

Terrible software, when contract is ended will be backntondashlane or something that is better written and more usable. Search for a name.... Sometimes works, use of folders is a joke and the fact you sign in twice to get to vault from browser is inanane.

by Billy210

Aug 23, 2022

Deceptive Business Practices

Keeper Security used to be amazing. It worked, was secure, and I could access my billing and account information with no problem, including being able to locate the renewal date for billing and being able to opt-out if I preferred.
Unfortunately, this is no longer the case, and the company is now deploying deceptive business practices. Per my records, my renewal date is Sept 9 of each year. On Aug 18th I received an email that started:
Dear Keeper Customer,

Your Keeper account is expiring within 30 days. Please renew now. If you do not renew, your account will expire and you will lose access to essential Keeper Unlimited features.

Ok, no big deal. This is in line with my renewal date. Only problem, it is nowhere near September 9th, and I have already been billed and payment taken for another year. No invoice showing the charges, no way to view any billing or payment history, no way to access the account - only the web vault that gives zero information, no place to cancel or turn off auto renew, nowhere to see what card they have on file.

I couldn't even cancel or update anything prior to being billed on the renewal date even if I wanted to give, that they email and charge you 3-weeks PRIOR to the agreed upon renewal date.

It is 2022 and any company that does not provide transparent access to billing and payment information or a way to cancel/make changes, is dishonest and deceptive. Everyone should beware of working with this company and I will be pursuing this further as well as finding another solution. A simple Google search revealed that there are many others who have experienced the same issue.

by Irma H.

Aug 16, 2022

Nice basic security app.

Nice basic security app.

by Amanda H.

Aug 14, 2022

Keeper password manager works well and…

Keeper password manager works well and I am now using it as my main password manager. There are good warnings on weak passwords and the filling in of passwords is made easy.

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